Make sure trapped passengers can always call for help

Every passenger lift needs a working two-way emergency communication system, often called an autodialler.

Under EN 81-28, it must connect a trapped passenger to a rescue service and carry out an automatic test call at least every three days (72 hours).

Many autodiallers fail without anyone noticing: a SIM expires, a phone line is switched off, or the unit develops a fault. Liftec Express helps you keep yours working.

What we provide

  • Supply and installation of new autodiallers
  • Upgrades from old analogue lines to GSM / 4G units as the UK phone network goes digital
  • SIM supply and management
  • Testing and fault-finding as part of your maintenance visits
  • Links to a 24/7 call-handling service so every alarm reaches a person

SafeLine Orion SIM portal

We partner with SafeLine, a leading manufacturer of lift emergency phones. Liftec Express customers can use the SafeLine Orion portal to check that their autodialler SIMs are passing the 72-hour test calls.

Remote monitoring and reporting

Our FieldBoss platform records breakdowns, alarms and engineer visits against each lift, so you can see performance across your estate.

Check your autodialler

Not sure if your lift's emergency phone works? Call 01322 273966 or use the form below and we will check it.

Speak to our team

Our team are here to help you every step of the way for new/existing lifts and escalators that are looking for a bespoke service. Fill in the contact form below with any questions or queries that you have and we will be in touch as soon as possible.

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